Baycorp's debt recovery support services have been developed over many years, and utilise the skills of our highly trained employees, our analytical approach to debt recovery and our robust processes and technology.
Our call centre representatives are trained and skilled in interpersonal negotiations and communication with defaulting customers, both at a commercial and consumer level. They utilise a combination of contemporary communication technologies to establish initial contact.
Our network of field agents is professionally trained and qualified to communicate with defaulting customers in face-to-face scenarios. Field agents handle each collection case based on its unique set of circumstances and establish a plan of action to achieve the optimum result for all parties.
Baycorp's in-house legal services provide a total, cost effective solution by facilitating all aspects of the legal debt recovery process on behalf of our clients.